POLICY

 

FREE SHIPPING WORLDWIDE - Standard shipping

All items are Handmade by YOSTER Studio.

You will receive your beautiful piece of jewelry within 7-21 business days of shipping, or by choosing the express shipping you will receive it within 3-4 business days.

We are a small team, so we appreciate your patience, and promise it will be worth the wait! We are doing our best to ship it as soon as we can.               

Please don't hesitate to reach out if you are concerned about an order reaching you by a certain date.

For rush service of fewer than two weeks, please email info@b-yoster.com with the subject "rushed -order", and we will do our best to accommodate.

Once your order is ready we'll follow up with tracking number.

Returns & exchanges:

All jewelry is hand made so there might be a slight difference from the image. Please allow small imperfections due to the nature of handmade work. If you are unsatisfied with your purchase you can exchange within 14 days of receipt on unworn jewelry. We don't accept cancellations, but please contact us if you have any problems with your order.

For all returns and exchanges, please email info@b-yoster.com

Customers are responsible for return shipping costs. If the item is not returned in its original condition, the customer is responsible for any loss in value.

Jewelry returned must be unworn and unused in its original condition and packaging.

Privacy policy:

We value our customers and respect your privacy.

We will only use your shipping and billing address, and contact information to communicate with you about your order. Your personally identifiable information is kept secure.

We do not use cookies for tracking purposes.

Payment:

Payments are accepted through PayPal and by Credit Card, a secure online payment system.

Subscribe to Yoster mailing list

Become a YOSTER member and get exclusive discounts

We respect your privacy