All items are Handmade by YOSTER Studio, in Tel-Aviv.
You will receive your beautiful piece of jewelry within 7-21 business days of shipping, or by choosing the express shipping you will receive it within 3-4 business days.
Currently shipping within 3 business days from order placement (except for custom made pieces -in the product description will indicate the time for making your order).
We are a small team, so we appreciate your patience, and promise it will be worth the wait! We are doing our best to ship it as soon as we can.
Please don't hesitate to reach out if you are concerned about an order reaching you by a certain date.
For rush service of fewer than two weeks, please email firstname.lastname@example.org with the subject "rushed -order", and we will do our best to accommodate.
Once your order is ready we'll follow up with tracking number.
Returns & exchanges:
All jewelry is handmade so there might be a slight difference from the image. Please allow small imperfections due to the nature of handmade work. If you are unsatisfied with your purchase you can exchange or return within 14 business days of receipt on unworn jewelry, for a refund to your original method of payment.
For all returns and exchanges, please email email@example.com
Customers are responsible for return shipping costs. If the item is not returned in its original condition, the customer is responsible for any loss in value.
Jewelry returned must be unworn and unused in its original condition and packaging.
When returning a package, you MUST remove all labels from the box and mark it "returned goods" (on a label provided by the post, or simply written on the box). If not thus marked, the package will likely be delayed by customs when incoming, and we may not be able to retrieve it and send you a refund.
Custom made items are not eligible for return.
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We value our customers and respect your privacy.
We will only use your shipping and billing address, and contact information to communicate with you about your order. Your personally identifiable information is kept secure.
Payments are accepted through PayPal and by Credit Card, a secure online payment system.